It's simple and it's fast
For several years Omron Europe has provided a repair service coordinated from its European Repair Centre (ERC), located at Den Bosch, The Netherlands. Several local repair centres will serve you with your repair request.
The ERC provides a high quality repair service for the majority of Omron products including PLC's, Timers, Counters, Vision & ID systems, Inverters & Servo drives. Utilising the latest technologies for repairing the products, often to component level, the ERC is not only able to provide a detailed repair report but also keep the costs as low as possible resulting in the best service for the best price.Request for repair
Track & Trace
This is the track & trace section of the Omron European Repair Centre.
Here you can see the current status of your repair, by entering the RMA-number. The RMA-number is the "repair-number" that was supplied to you by your local Omron office (NSC) at the time the repair was authorized.Track & Trace your RMA number
European Repair Database Area
The European Repair Database supplies our local offices and distributors with a tool to easily report and track a repair request.
After entering the repair request, the DHL transport documents are created automatically. Also the status of the repair cycle can be followed. A fixed price for repair is given up front!Access the European Repair Database