Robot Service Engineer | OMRON, UK

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Robot Service Engineer

For the extension of our Robot Service department in the UK region, we are looking to recruit one Robot Service Engineer

We are looking for a candidate who is proactive and have long and wide experience in industrial automation with knowledge in robotics. Many of our solutions are integrated with our Sysmac control system platform, with experience of PLC and Motion is a big advantage for this service position. High-Level programming language would be advantageous lice C+ or C++
We are looking for a candidate who can communicate customers' wishes and needs who can suggest optimal overall solutions with our integrated automation solutions. You must be a real team player and can also work on your own. Success is your driving force and you are results-oriented and solution-oriented, flexible and positive. A challenge provides an opportunity for success. The main task will be repairing, and servicing fixed robotic systems, collaborative robotics and Mobile (AMR)

Duties and responsibilities:

  • Planning and executing onsite services for customers and system vendors
  • Telephone support for customers in the above-mentioned area
  • Planning and executing repairs at our current installed customer base
  • Planning, organizing and executing seminars/training at a customer site and occasionally at our training center
  • Preparing, continuing and extending service documentation
  • Possibly accruing telephone support and onsite services at the weekend
  • Preparing information for quotations about possible service performances for local Omron Offices
  • Entering the service projects in the CRM system
  • Consulting customers concerning a service strategy
  • Reporting quality defects and problems (quality control, engineering)
  • Updating cases in the CRM system and corresponding database maintenance of products installed at the customer
  • Supporting other locations in Europe but primary Norway and Nordics We are a European team and support other ORSE members when shortages arise. Like ORSE Central, or ORSE South.
  • Repairing customers robot systems both mechanically and electrically.
  • Travel to customers and possibly means time away from home, both abroad and in your home country.

Education, skills and experience:

  • Completed apprenticeship in mechanical, electronics and electrical
  • Further education as technician or Bachelor of Engineering
  • Experience in maintenance and repair of robotic hardware mechanics and electronics
  • Know-how in automation (PLC, Vision)
  • Know-how in the programming of robotic systems. Preferably Omron Adept Programming Language V+ or high-level programming language
  • Hands-on experience both mechanical and electrical.
  • English (spoken and written, it is the main language)
  • Full Driving license according to local driving legislation is essential
  • Passport is an essential part of the ideal candidate

We offer:

  • A challenging, interesting and varied job in a growing corporation
  • Entry into a future-oriented industry with excellent development opportunities
  • Working with an established robotic service team
  • Personal and professional training will be given
  • An attractive salary and a company car - also for private use
  • other benefits depending on country rules